Drawing on data from a large household survey in Bengaluru, this paper explores the quality of urban citizenship. Addressing theories that have tied the depth of democracy to the quality and effectiveness of citizenship, we develop an index of citizenship and then explore the extent to which citizenship determines the quality of services and infrastructure that households enjoy. Findings show that citizenship and access to services in Bengaluru are highly differentiated, that much of what drives these differences has to do with class, but there is clear evidence that the urban poor are somewhat better in terms of the services they receive than they would be without citizenship. Citizenship, in other words, abates the effects of class.
