Traditional community/village level dispute resolution systems still coexist with formal processes of justice and administration. The `shalishi' is one such method of arbitration in West Bengal that has been used by NGOs to intervene effectively in settling domestic violence cases. Shalishi scores over the more formal legal avenues of dispute resolution because of its informal set up. But deriving its legitimacy as it does from the conventional norms and values of the community it works in favour of keeping the family intact, often compromising feminist notions of empowerment.